Thursday, June 30, 2011

Body Language

The following is a summation of body language and physical tells based on the book "What Everybody is Saying" by Joe Navarro. I spent a couple of days people-watching recently and, when you know what to look for, it becomes blindingly obvious how people are feeling about each other.

General Principles: 
  1. The 'honesty' of the body increases with the distance from the head - making the feet the most reliable of tells.
  2. Before trying to read someone's intent or disposition, you should first establish what that person's baseline is - what position they normally adopt. You then observe them carefully for sudden changes away from that norm. 
  3. Basing a reading on a single tell is dubious at best, you are looking for clusters of behaviours, sequences of or repeated actions. 
  4. Remember to consider the general context of the situation - how much stress is 'normal' - what actions are simply the result of the space which you/they are occupying..?
  5. Freeze, flight, fight. Stress reactions usually follow this sequence. You are looking sometimes for sudden absences of movement as well as everything else.  Children for example, usually freeze, or become subdued, body-language-wise,  in front of people or things they are scared of, or feel unhappy with.

Basic Types:
  • Upward movements indicate positivity or happiness.
  • Downward movements indicate negative reactions, disapointment.
  • Outward movements, or exposing of chest and abdomen (ventral) express confidence, amiability.
  • Inward, or self-restrictive movements, or covering of chest and abdomen (shielding) indicate stress.
  • Leaning toward something, or leaning away (plus general proximity overall) indicates the degree of comfort felt concerning that object or person.
  • Sudden stillness and shallow (quiet) breathing is a tell of fear and stress.
  • Mirroring. When two people begin to mirror or copy each other's movements and postures, this means they are getting on. It also sometimes means that the instigator of the subsequently copied movements by others is the top dog, dominating the situation.

Feet: Your feet, being most likely a metre or two away from where the lying and deceiving gets done, often get left out when we are trying to pull one over on someone. This makes them useful indicators of real intent - and when you are talking with someone it's worth staging your chat in some place where you can see their whole body - desks are a hindrance, as are huge flared trousers I suppose. Here's what to watch for:

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